On April 26, 2020, we experienced a high volume of fraud notifications. Farmers Bank has researched and analyzed all data concerning this event. Most importantly, no card account numbers or credentials of card customers were compromised. We have worked with our provider to make all cards impacted placed back to an “active” status for immediate use. Please contact your local branch if your card has already been destroyed.
Safeguarding information is essential to our mission and our role as your financial institution. For complete assurance, a detailed explanation regarding the incident will be relayed.
We have invested heavily in account monitoring and will continue to do so. We sincerely apologize for the understandable worry this incident must be causing those affected and we are committed to providing a great experience.